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Meta 'too slow' during UK riots to deal with violent posts online

Meta was too slow to act during the UK's riots last summer, according to the US tech giant's independent review body.

After three young girls were murdered in Southport at a dance class on 29 July 2024, misinformation and disinformation spread on social media falsely suggesting the perpetrator was a Muslim and an asylum seeker, said the new report. People on online platforms encouraged violence and rioting across the country and the disorder lasted for nine days between 30 July and 7 August.

Police arrested more than 1,280 people for their involvement in the unrest, according to the National Police Chiefs' Council. Now, Meta's oversight board says it had "strong concerns" about the company's ability to moderate hateful and violent imagery in the report.

It said the social media giant, which owns Facebook, Instagram and WhatsApp, was "too slow" to implement an emergency crisis protocol to help with moderation, and raised concerns about Meta chief executive Mark Zuckerberg's "hastily announced" policy changes that saw the company move away from using third-party fact-checkers in January. "We don't know enough," Paolo Carozza, co-chair of the oversight board, told Sky News.

"Meta needs to be very careful and deliberate about studying and verifying the effectiveness of a [community notes system]." The oversight board reviewed three posts shared during the UK riots, all of which were left up by Meta's automatic moderation systems despite being flagged by users. The first called for mosques to be smashed and buildings where "migrants.

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